Data Product Privacy Policy
Updated: October 17, 2025About PurpleLab
PurpleLab® (“PurpleLab,” “we,” or “us”) is a health-tech company driven by one clear philosophy: outcomes matter most. As a trusted partner for real-world data and analytics, we help healthcare and life sciences organizations and the technology and consulting companies that serve them drive decisive action based on precise insights—with the ultimate goal of giving everyone a fighting chance at the best possible health outcome — because data drives better outcomes. This Data Product Privacy Policy describes how PurpleLab collects, uses, discloses, and protects information used in our data products and analytics services including our Healthcare Provider Audiences (“HCP Audience”) and Direct-to-Consumer Audiences (“DTC Audience”) products (collectively, the “Data Products”).Scope of this Policy
This Data Product Privacy Policy describes how PurpleLab collects, uses, and discloses information in connection with our Data Products. This policy does NOT cover:- Information collected through our website or as part of our business practices (covered by our Corporate Privacy Policy)
- Information we process on behalf of PurpleLab customers as a service provider (covered by separate agreements)
- Employee or job applicant information
The Information We Collect and How We Use It
We’ve designed our Data Products with data minimization principles in mind. Our Data Products are sourced from data that’s been de-identified under strict HIPAA standards. As further explained below, the information underlying our Data Products and any DTC Audiences generated do not include information that is identifiable to PurpleLab. Certain advertising partners we work with may be able to combine the “modeled” data we disclose to them with other data to re-identify such disclosed data. (This does not involve re-identification of data subject to HIPAA.) We offer consumers tools to communicate their preferences to our advertising partners, such as a desire to opt out of advertising, which can be done as outlined on our privacy main page. Below, we explain the types of data in our Data Products.De-Identified PurpleLab CLEAR Claims Data
While this Privacy Policy does not apply to de-identified data, the foundation of our Data Products is built from de-Identified data. In the interest of transparency, we provide this information on how we source the de-identified data that we use to generate our Data Products. This data may include de-identified:- Prescription claims data such as National Drug Codes (“NDC”), date filled, day’s supply and quantity, prescriber and pharmacy NPI (as defined below), and information related to payment.
- Medical claims data such as diagnoses, procedures, provider NPI, and service dates,
- Laboratory and clinical data such as vital signs, lab results, and clinical notes,
- Demographic information such as gender, geographic region, and other social determinants of health (SDOH)
Identifiable Healthcare Provider (HCP) Information
Our Data Products include our HCP Audience product. While CLEAR Claims Data has been de-identified subject to HIPAA standards, such de-identified data may be associated with healthcare provider identifiers. For example, de-identified medical claims data may contain provider identifiers associated with the medical claim, such as the National Provider Identifier (NPI) Number, which is made publicly available by the U.S. Centers for Medicare & Medicaid Services (CMS). PurpleLab also may either receive from publicly available resources or license additional information (“Additional HCP Data”) about healthcare providers to support or enhance some of our Data Products. This information may include data such as provider email addresses. We may collect data about HCPs to link the HCP with data sets, insights, and reports or to reach the HCP with advertising or other messaging (such as information relating to a clinical trial) or to provide reporting about healthcare outcomes. If you are a healthcare provider and wish to exercise your data subject rights with respect to the Additional HCP Data, please click here.Healthcare Advertising
Our Data Products also include our DTC Audience product. Using insights gathered from our CLEAR Claims Data, PurpleLab creates audiences of tokenized records to support healthcare and life sciences organizations’ outreach and marketing efforts. DTC Audiences are created by applying proprietary and patent-pending data modeling techniques to CLEAR Claims Data. The tokenized audiences generated from CLEAR Claims Data (“DTC Audiences”) are not individually identifiable to PurpleLab. DTC Audiences are distributed through technology and consulting companies that provide services to healthcare and life sciences organizations (“Partners”). Partners may maintain information that enables them to associate pseudonymous identifiers in DTC Audiences with identifiable information for advertising purposes. Our DTC Audiences consist of tokens and do not reveal specific diagnoses or health conditions of any individual, or any information subject to HIPAA. Instead, our DTC Audiences provide Partners with modeled audiences with potential interests in certain health topics, including conditions and treatments. The DTC Audiences allow healthcare and life sciences organizations to reach individuals who may be interested in relevant healthcare information. As part of our data minimization efforts, PurpleLab’s tokenization process results in DTC Audiences that are not re-identifiable to PurpleLab. Because of this technical limitation, we cannot process data subject requests, including requests to opt out of the “sale,” “sharing,” or processing of personal information for “targeted advertising” directly. However, data subjects have the ability to opt-out of our Audience Products through our Partners. If you wish to opt-out of Audience Products through our Partners, please click here. In addition to the uses described above, we may also use Healthcare Provider Audience data and DTC Audience Data for the following purposes:- Analyze, maintain, and improve our products and services;
- Secure our products and services;
- Comply with legal obligations, legal process, and protect the rights, safety, or property of us, our affiliates, or any other party;
- Prevent fraud and criminal activity; and
- As otherwise authorized under applicable law.
When We Disclose Information We Collect
We may disclose all information subject to this Privacy Policy in the following circumstances:- Vendors and Service Providers: We may disclose data to service providers, who provide services or functions on our behalf, such as data hosting providers.
- Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, dissolution, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), data may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Legal Requirements: If required or permitted to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements (which may include lawful access by U.S., Canadian or foreign courts, law enforcement or other government authorities), (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of the public, or (v) protect against legal liability.
- Affiliates: We may disclose data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with PurpleLab. Our affiliates may use the data we disclose in a manner consistent with this Privacy Policy.
- Your Consent: If you have consented to our disclosure of your information for other purposes not listed above, we will also disclose your information consistent with your consent.
Security
We use safeguards designed to preserve the integrity and security of the information subject to this Privacy Policy. However, no security measures are perfect, so we cannot ensure or warrant the security of any information you transmit to us or guarantee that information subject to this Privacy Policy may not be accessed, disclosed, altered, or destroyed.Data Retention
We keep data subject to this Privacy Policy for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.Your Privacy Rights and Choices
Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to in this section as “personal information”). We are unable to honor requests where we do not maintain information for which we can identify you. Below, we explain the rights that may be available to you as detailed at our main privacy page. Specifically, you may have the right to ask us to:- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of unaffiliated parties with whom we disclose personal information.
- Provide you access to and/or a copy of certain personal information we hold about you.
- Correct or update personal information we hold about you.
- Delete certain personal information we have about you.
- Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.
- Revoke your consent for the processing of your information.
Supplemental Disclosure for California Residents (Data Products)
Except as explicitly stated, this section applies strictly to residents of California. This section applies to “personal information” (as defined by the CCPA) that we collect or generate through our Data Products. If you are looking for the California notice at collection for our Corporate Privacy Policy, please click here Throughout our Data Product Privacy Policy, we discuss in detail the specific pieces of personal information we collect, the sources of that information, and how we disclose it. Under the California Consumer Privacy Act (“CCPA”), we also have to provide you with (1) the “categories” of personal information and sensitive personal information we collect and disclose for business or commercial purposes (as “categories” are defined by the CCPA); (2) the categories of other parties to whom we (a) disclose such information for a business purpose, (b) “share” information for “cross-context behavioral advertising,” and/or (c) “sell” such information. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites or services, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. We “share” information to provide more relevant and tailored advertising to you. We do not knowingly “sell” or “share” the personal information of children under 18.- Healthcare Provider Data
- DTC Audience Data